Avianca

IATA Code: ACA

Website: avianca.com

Phone number: +506 4002 3320

Dallas Fort Worth International Airport (DFW), a bustling global hub, is home to Avianca Airlines, Colombia’s leading Star Alliance carrier with a strong Latin American focus. This guide covers Avianca’s operations at DFW, including its terminal, destinations, check-in, baggage policies, amenities, partnerships, comparisons with other airlines, and tips for first-time flyers.

Terminal and Operations

Avianca operates from Terminal D, DFW’s international hub, featuring 28 gates and modern facilities. The Skylink train connects all terminals in roughly seven minutes, ensuring easy transfers for passengers.

International Destinations

Avianca provides direct flights from DFW to Bogotá (BOG), its primary hub, with connections to San Salvador (SAL), Guatemala City (GUA), Quito (UIO), and other Latin American cities like Medellín (MDE). These routes cater to travelers seeking cultural and business destinations across the Americas.

Check-In Process

Avianca offers check-in via the Avianca app or avianca.com 24 hours before departure, allowing seat selection and digital boarding passes. At Terminal D, check-in counters near gates D20-D25 and kiosks streamline the process. Arrive three hours early for international flights. Star Alliance Gold and Business Class passengers enjoy priority check-in and security.

Baggage Policies

Baggage claim is at Terminal D, Level 1, with clear carousel signage. Avianca allows one carry-on (22″x14″x10″) and one personal item (18″x14″x10″) free; checked bag fees start at $30 for the first. Star Alliance elite members may receive free baggage allowances. A Baggage Service Office assists with issues.

Amenities and Partnerships

Avianca passengers benefit from in-flight entertainment and complimentary snacks. Business Class offers enhanced comfort and priority services. As a Star Alliance member, Avianca partners with airlines like United and Lufthansa, allowing LifeMiles members to earn/redeem miles and access priority benefits. While Avianca lacks a dedicated lounge at DFW, eligible passengers (Business Class, Star Alliance Gold) can use the United Club in Terminal E or The Club at DFW in Terminal D, offering food, drinks, Wi-Fi, and workspaces.
Nearby Dining and Amenities