IATA Code: SY
Website: suncountry.com
Phone number: 651-905-2737
Sun Country Airlines, a Minnesota-based ultra-low-cost carrier, brings budget-friendly travel with a touch of warmth to Dallas Fort Worth International Airport (DFW). Known for its focus on leisure destinations and no-frills flexibility, Sun Country operates from Terminal D, offering travelers an affordable gateway to vibrant cities and sunny escapes. This guide explores Sun Country’s operations at DFW, including its terminal, popular routes, baggage claim, check-in, security, nearby amenities, unique features, and tips for a seamless journey.
Terminal: Departures and Arrivals
Sun Country Airlines manages both departures and arrivals from Terminal D, DFW’s international hub, designed for efficiency with 28 gates and modern facilities. This terminal, bathed in natural light with high ceilings, creates a welcoming atmosphere for domestic and international travelers alike. Skylink, DFW’s automated train, connects Terminal D to other terminals (A, B, C, E) in approximately 7 minutes, making connections a breeze.
Popular Destinations
Sun Country shines with nonstop flights from DFW to leisure-focused destinations, perfect for vacations or quick getaways. Key routes include:
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Minneapolis/St. Paul (MSP): A 2.5-hour flight to Sun Country’s home hub, ideal for business or visiting the Twin Cities’ lakes and cultural scene.
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Las Vegas (LAS): A 3-hour hop to the entertainment capital, with 2-3 weekly flights.
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Orlando (MCO): A 2.5-hour trip to Florida’s theme park hub, popular for family vacations.
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Cancún (CUN): A 3-hour international escape to Mexico’s beaches, offered seasonally.
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Phoenix (PHX): A 2-hour flight to Arizona’s desert oasis, great for golf and outdoor adventures.
These routes, flown on Boeing 737-800 aircraft, cater to travelers seeking sun, fun, or urban exploration, with connections to 50+ destinations via MSP.
Baggage Claim
After landing, passengers head to Terminal D, Level 1, for baggage claim, located near gate D20. Large digital screens display carousel assignments, ensuring easy navigation. One personal item (17″x13″x9″) is free; carry-ons ($30-$50) and checked bags ($30-$45, up to 50 lbs) cost extra, cheaper if prepaid online. A Baggage Service Office near the claim area assists with lost or delayed luggage, offering prompt support.
Check-In and Security Procedures
Sun Country streamlines check-in through its mobile app or suncountry.com, available 24 hours before departure for seat selection and digital boarding passes. At Terminal D, check-in counters near gates D15-D20 and self-service kiosks open 2 hours before domestic flights and 3 hours for international ones. Airport check-in incurs a $10 fee for basic fares unless checking bags. Priority check-in is available for “Best” seat holders or Sun Country Rewards elites. Arrive 2 hours early for domestic flights, 3 hours for international to clear U.S. Customs Service preclearance. Security checkpoints in Terminal D, equipped with TSA PreCheck, ensure efficient screening, with wait times typically under 15 minutes (check dfwairport.com for live updates).