IATA Code: UA
Website: united.com
Phone number: 1-800-864-8331
Dallas Fort Worth International Airport (DFW), a global aviation hub, is a key base for United Airlines, a leading Star Alliance carrier. This guide covers United’s operations at DFW, including its terminal, destinations, check-in, baggage, services, nearby amenities, comparisons with other airlines, and travel tips.
Terminal and Operations
United operates from Terminal E at DFW, with some codeshare flights using Terminal D. Terminal E features modern check-in, security, and baggage claim facilities. The Skylink train connects all terminals in about seven minutes, easing transfers.
Destinations
United offers direct flights to hubs like Chicago (ORD), Denver (DEN), Houston (IAH), Los Angeles (LAX), and Newark (EWR). Codeshare flights with partners like Lufthansa connect to international cities such as Frankfurt (FRA) and Toronto (YYZ), serving both business and leisure travelers.
Check-In Procedures
Check-in is available via the United app or united.com 24 hours before departure for seat selection and mobile boarding passes. Terminal E counters near gates E4-E11, kiosks, and curbside check-in ensure efficiency. Premier Access lanes speed up check-in and security for Polaris, First Class, and elite members. Arrive two hours early for domestic flights, three for international. TSA PreCheck at Terminal E reduces security wait times.
Baggage Procedures
Baggage claim is at Terminal E, Level 1, near gate E5, with clear carousel signage. United’s Baggage Service Office handles issues. One carry-on (22″x14″x9″) and one personal item (17″x10″x9″) are free; checked bags cost $35 (first) and $45 (second).
Passenger Services
United provides free Wi-Fi on select flights, in-flight entertainment, and snacks. United Polaris offers premium amenities on select routes. The United Club near gate E6 (open 4:30 AM-7:30 PM) provides food, drinks, Wi-Fi, and workspaces for eligible passengers. Customer support is available at 1-800-864-8331.